Navigating through challenging times with Triumph Cloud

Triumph Cloud

As we all navigate the uncertainty of COVID-19, being connected is now more important than ever. These unprecedented times have meant businesses are working in different ways and accessing systems and solutions like never before. As Australian businesses are thrust into digital transformation, teams and leaders are adjusting and adapting their strategies to assist with the changes we are all facing.

These changes, however, pose many questions for management and IT around how their business can continue to operate in a secure and timely manner during these challenging times. How can businesses move forward with the need to ensure employees, suppliers, and clients can access the information they need, when they need it, without putting the business at risk?

One way many businesses have adapted is by allowing their staff to work from home. Businesses who set up with remote working capabilities have been able to maintain business continuity in a way that simply wouldn’t be possible if they were still confined to on-premise solutions.

Thanks to the capabilities of cloud-based ERP software, businesses are able to increase efficiency and flexibility, respond to change more effectively, and slash IT costs- all within the one integrated system.

Whether your goal is to optimise your operations, employ leading edge business tools, or maximise your operational efficiency, Triumph Cloud can get you there. With Triumph Cloud, businesses instantly gain the flexibility to manage and grow your business using fewer internal resources; and without the installation and hardware investments associated with traditional software packages.

With COVID-19 causing many businesses to transform the way they operate, moving to a cloud-based ERP system like Triumph Cloud is not only a beneficial move now, but for the future.

Access anywhere, at anytime

One of the biggest challenges during COVID-19 is making sure that you and your staff can access your business software from home or from off-premise locations.

With Triumph Cloud running 24/7 and with a 99.9% uptime since its launch in 2012, you can be assured that you and your team will have secure access from anywhere in the world as long as you have an internet connection and a computer.

In addition, through the speed and security of Remote Application, with Triumph Cloud is on your desktop, you would be hard pushed to tell the difference between running the cloud version or an on-premise version!

Saving time and money

A featured benefit of Triumph Cloud during these challenging times is the capability to be much more scalable than having Triumph on-premise. If you find that your business needs to scale back, or has seasonal fluctuations, you can simply request to reduce the number of users on a month-by-month basis- thus reducing your ongoing monthly cloud subscription.

When your business picks up again, simply add the users back on, as and when its required.

If you find yourself as a larger multi-user business, you most likely know that capable applications require a good server and a robust network to operate on, which can generally be quite expensive. From the initial purchase, through to the ongoing costs with regards to software, maintenance, security updates and insurance, which will need to be replaced every 3-5 years can become a hefty investment.

By having your system on the cloud however, you no longer need to worry about costly setups. With Triumph Cloud, each client will have their own dedicated cloud server hosted by Amazon Web Services (AWS) with access to your system and any time of the day or night.

Connect with your customers

With the Triumph Cloud and the Triumph ERP eCommerce module, having your own online presence and the ability to connect with your customers couldn’t be easier. With the recent enhancements of the eCommerce module, you can not only perform B2B (business to business) tasks, but also B2C (business to consumer) which is now supported.

Multi-location/branch companies also have the ability to create multiple web shops with different names, logos and looks to tailor to their and their customer’s needs.

With the ability to search and purchase products through the web shop, online payment features, emailed invoices with payment options, click and collect, and delivery tracking, or integrate your Shopify, WooCommerce, Opencart 2 or ECorner directly with Triumph- you customers can access your business at any time!

Security, reliability and functionality

With Triumph Cloud, you don’t need to worry about your business falling victim to viruses, CryptoLocker or other malicious agents that might want to attack your system and data.

Employing the best industry standard security measures which is constantly maintained and kept up to date with all of your data backed up daily, as well as all users being set up by our team with a unique login and password, your data will always be safe and secure.

Whether your goal is to optimise your operations, employ leading edge business tools, or maximise your operational efficiency, Triumph Cloud can get you there. If you want to find out more about how Triumph Cloud and how it can benefit your business, contact us today by clicking here.

5 Signs your business is ready for an ERP system

5 signs your business is ready for an ERP system

It’s late at night, and you’re still stuck in the office, trying to reconcile the day-to-day work processes. You’re having a difficult time keeping up with the order volume and customer satisfaction has been dropping. Your sales forecast has been based on guesswork, rather than precise evidence, and it’s been a long time since you knew the correct quantity of stock which was in your warehouse.

Unfortunately, this scenario can occur when business experience a growth and the former processes are not able to keep up. If you find that your business is experiencing more than a few of these signs, maybe it’s time to invest in an enterprise resource planning (ERP) system. To help stay on top of your business and stay ahead of your competitors, it is important for business owners to seek out the right tools for their market, and investing in an ERP system is no different.

An integrated management system which focuses on the main business processes often in real time, an ERP system collects, stores, manages, and interprets data from all aspects of your business.

Investing in ERP software can help businesses improve their performance and assist with the automation of certain processes within the organisation, making them a worthwhile investment.

Although there is no such thing as a perfect set of rules to identify if your business is ready for an ERP implementation, identifying any issues you are experiencing could be evidence it is time to invest in an ERP system.

1.    You currently have a lot of different software managing different processes

How do your employees record, track, and process information within your company? Do your accounting staff use a system for payables and receivables, and the sales team use another to enter customer orders? Have you found the process of taking the orders and getting them fulfilled and through to accounting a tedious manual process? What about your warehouse team, are they also using a completely different solution to track shipping and receiving?

The problem is, when various front and back end systems are running separately, it can cause major problems on the processes that are meant to ensure your company is running smoothly. Problems can start to occur, such as inaccurate data from sales which can affect inventory management, or not having the latest information from accounting can cause a ripple effect on other aspects of your business, from General Ledger to Job Quoting.

It is with ERP software that these systems are integrated, so that every aspect of a business functionality operates within a single database. This one source of information contains accurate, real-time data, allowing for ERP to break up information confusion, help staff make better decisions quickly, freeing up their time to work on more high-value projects which can help your business grow even faster.

2.    You don’t have easy access to the data and information related to your business

If someone asked you what your average sales margin is, how long would it take you to find out? What about other key performance metrics, like orders per day or sales to date? Companies relying on separate systems and spreadsheets will find that they constantly require updating and need to be reconciled manually.

When your business experiences growth, you will instantly notice the speed of operating becomes faster than it ever was before, which means your employees need immediate access to key data at all times. Through the use of an ERP system, your staff can get the information they need to do their jobs more effectively, such as the business owners getting a holistic view of the business operations at any time, or your sales representatives being able to view a customer’s full transaction history to assist with improving renewal rates while increasing upsell and cross-sell opportunities.  An accurate, fast, and reliable data exchange between departments will assist with the reduction of time spent on duplicate processes and information consolidation, and with an ERP system producing accurate and real-time data, this enables a seamless flow of information across all required departments.

3.    You’re having difficulty and spending too much time with your accounting

One of the first noticeable signs that your company is in need of an ERP system will initially come from your accounting department. Many businesses rely on paper-based invoices and sales orders, causing many hours to be spent every week manually entering the information into different accounting and sales systems. How much time are you actually spending on such tedious tasks that an ERP system can complete in an instant?

The same can be said for financial reporting. If you are finding yourself spending hours consolidating or reconciling financial information across a number of systems and through countless spreadsheets, an ERP system could be what you need to make a significant impact and save you some valuable time. Implementing an ERP system means having all of your financials within a single database, meaning time will not have to be spent cross-posting information, re-keying numbers, or reconciling data manually. This will allow yourself and your accounting team to deliver critical reports without delays and frustration, and offer time for more important tasks.

4.    Your sales and customer experience are suffering

As your business grows, you may find that inventory management starts to become a challenge. Ensuring that the subsequent amount of stock is in the right place at the right time is a vital part of business operations, and inevitably, business success.

When sales, inventory, and customer data are maintained separately, it can produce severe problems across your business. What if you run out of a popular product? This can cause sales to drop until the next shipment arrives. What if a customer calls to inquire about an order, but the employees can’t seem to track the item to see if it is in stock? Customers regularly seek out businesses which can give them the right information quickly, and expect to get their hands on their purchases straight away, therefore, if your company can’t offer the right information upfront, your business can start to develop a poor reputation for reliability and service rather quickly if you can’t keep up with the demand.

Implementing an ERP system into your business will allow for your staff in every department to have access to the same information in real-time, allowing for customer-facing reps to be able to answer customer inquiries without having to hang up the phone or put them on hold to check with another department, meanwhile the warehouse manager can see that stock is getting low and can reorder the stock before it runs out.

5.    Your IT is too complex, time-consuming, and costly

One of the biggest downsides to having multiple systems across your business is that the IT management can not only be a nightmare to handle, but will burn a hole in your pocket in the long term. It can be difficult for businesses to customise these systems, integrating them and maintaining them with patches and upgrades can be complex, costly, and can sap critical time and resources. Rather than adding additional software- and complexity- to an already ineffective, and most likely outdated system, adopting an ERP system can give you the capability to respond to changing business and IT needs rapidly, especially though the use of a cloud-based ERP system.

Using a cloud-based ERP software can increase efficiency and flexibility within your business, allow you to respond to change more effectively, and can slash IT costs. Whether your goal is to optimise your operations, employ leading edge business tools, or maximise your operational efficiency, you can gain the flexibility to manage and grow your business using fewer internal resources and without the installation and hardware investments associated with traditional software packages.

If you are experiencing issues within your business which is causing headaches and frustration, then it may be time to consider implementing an ERP system for yourself. With Triumph ERP, you will be able to manage your information in an efficient and organised manner, gain complete visibility across your organisation and have the assistance to make quick, educated decisions essential to the success of your business. As your business grows, so does its complexity. Triumph ERP has been developed in modules to ensure that we can deliver you a solution that will fit perfectly with your needs today, but also have the ability to adapt to your needs tomorrow.

For more information about how Triumph ERP can help improve your business, click here.

7 Reasons Business Intelligence is Vital to Business Success

7 reasons why BI is vital to business success

With technology taking part in almost every aspect of businesses today, we are constantly living and working in the age of information- and this information is power! However, with the amount of information we receive each day, we can often find ourselves feeling overwhelmed and sometimes buried under a pile of numbers, and without the right tools, it can be difficult to make sense of everything.

Many small business owners and managers have been slow to adopt Business Intelligence (BI) within their workplace. This is mainly due to the lack of knowledge and understanding of what BI actually is, as it can be time-consuming to review all the information, which in turn can cause you to question if it holds any real benefit for your business.

The fact is, Business Intelligence should be an integral part of any operation.

Business Intelligence is essentially timely, accurate, high-value, and actionable business insights, along with the work processes and technologies used to obtain them. Business Intelligence is not only for enterprise companies, in fact, businesses of all sizes can benefit from the capabilities of BI.

There are many reasons for businesses to implement Business Intelligence into their day-to-day use, here are the top seven reasons to bring BI into your business.

1.   Visualize Important Information

Operational reports generated for your business can be difficult to understand, reducing your ability to recognise and act on key metrics. One of the key benefits of BI software is that it provides excellent data visualisation capabilities, allowing you to create clear data visuals through the use of charts and graphs, which can be easier to understand compared to blocks of numbers or spreadsheets.

2.   Boost Productivity

Through traditional data gathering methods, users need to compile and analyse data and write related reports. This can be incredibly time consuming, especially for small businesses that may not have the employees to do it. With the use of a Business Intelligence program, you gain the ability to pull data and create the reports at the click of a button, thus freeing up time and resources allowing employees to be more productive on their own tasks.

3.   Data Mining

Data mining is the process of seeking patterns in data in order to identify trends and draw insights, and BI analytic tools are exceptionally well-suited to do just that. Because BI software can instantaneously analyse incoming data, it can help your business catch fleeting opportunities that you might otherwise miss. With the ability to create customized reports through BI, your business can easily pick up of trends in a vast array of areas including spending, staffing, operations, customer purchasing, and more.

4.   Gain Insights into Consumer Behaviour

Business Intelligence provides reporting tools that will give you access to the data you need to analyse performance at the customer and product level, which can give your team a better understanding of what your customers are buying, and once you understand what your consumers are buying, you can use this information to develop products that match the current consumption trends and consequently improve your profitability. This in-depth business intelligence can lead to better business decisions and you will be able to control your financial data with user-friendly, intuitive tools to help you review your current business performance.

5.   Results Closer to Established Goals

Detailed product analysis reporting through the use of Business Intelligence can help identify sales and margins by both customer and product, to help you better understand product profitability. How many times have you established a set of seemingly reasonable goals for a project or other venture, only to end up with an outcome that is drastically different? With BI you can keep track of information and have it accessible by the parties that need it, when they need it. BI goes a long way in helping achieving what you aim for.

6.   Performance Management

Business Intelligence helps track, manage and implement performance goals within your own objectives. With BI making information readily accessible which would ordinarily take hours or weeks to track down and organise, as well as producing real-time data, users can easily organise important information and get moment-to-moment updates. This makes for a great deal of time saving, and allows you to deal with problems immediately.

7.   Eliminate Guesswork

If companies are not using Business Intelligence, chances are that they are basically forced to gamble when making many important decisions regarding management, finances, marketing efforts and more. Through the use of BI, companies can implement a data structure which encourages data-driven decision-making and helps you know the best strategy when it comes to your business, taking a great deal if stress and uncertainty out of running your business.

Business Intelligence offers a variety of capabilities and benefits for businesses of all sizes, and can assist with improving insights and to-the-minute reporting, allowing you to not only gain an in depth understanding of your business, but allow you to make informed and calculated decisions to improve your business.

If you are interested in seeing how Business Intelligence can work for your business, contact Triumph today by clicking here.

What is ERP (Enterprise Resource Planning)?

what is ERP

When your business is growing, it can become difficult to keep everything running smoothly (or profitably!), and can feel as though you are just chasing your own tail as you jump between various programs just to try and keep everything on track.

Through the use of an ERP system however, you can bring all your business processes together, and gain the ability for data to move easily throughout the system. With the ability to collect your organisation’s shared data form a variety of sources, ERP systems can eliminate data duplication and provide data integrity with a single source of certainty. With this ability, you are no longer making staff maintain separate databases and spreadsheets that have to be manually merged to generate reports, and can help streamline the process and improve data visibility when it comes to financing and business management.

So, in a world where we continue to rely on technology being connected everywhere we go, and the internet of things (IoT) becoming the norm, companies have found a necessity of having a cohesive location for their business information, eliminating the need to transfer data between programs or departments.

But what exactly is an ERP system, and how can its capabilities benefit your business?

 

What is ERP?

 An ERP (Enterprise Resource Planning) system, is a solution that helps businesses manage their entire backend processes. This includes everything from the finance and accounting side, to procurement, inventory, and supply chains- just to name a few. Simply put, ERP is a centralised program from which all the essential functions of a business can be run.

Many ERP systems come in all shapes and sizes, with some like Triumph ERP offering customisable options tailored to suit your business needs, so regardless of what industry your business is in, there will be an ERP system to help you manage your business.

 

What does an ERP system do exactly?

ERP systems offer a number of uses for all kinds of businesses, but essentially, the ERP system is used to keep all of the crucial data and information from your business in one place, ensuring that everything you need to run your business smoothly is safe, organised, easily accessible, and fully intergrated. When you set up an ERP system for your business, you will only need the single program to keep track of all the moving parts within your organisation- no more misplaced spreadsheets! -and gives you a complete picture of the who, what, where, when, why, and how of the day-to-day operations of your business.

 

How can an ERP system benefit my business?

 Not only can an effective ERP system help you improve business efficiency, but it can also help you make better business decisions for the future.

For a business to improve, transparency within the operations of the business is important. With the capabilities of an ERP system, you can shine a clear light on all aspects of your operations and gain a clear overview of your business, and understand how you could be doing things more efficiently. This will also assist you in making informed, financially sound decisions- which can be difficult when you don’t have the full picture.

Here are just some of the ways ERP can benefit your business:

  • Track your business resources: Gain a better understanding of cash spending, raw materials, personnel, production and more.
  • Understand consumer behaviour: ERP systems can collect the required data so you can analyse behaviourisms, allowing you to see what is effective, what may not be working so well, or even how you can improve product movements.
  • Manage the flow of information: Centralise your data to one main location for easy access for yourself and your staff.
  • Control the costs recorded against jobs and service functions within your business.
  • Estimate, charge-out and bill time and material costs which are raised by a particular job or client.
  • Know the progress of each job: quickly and easily know what has been completed, what materials are being shipped, and more in the one convenient location.

 

Do I need an ERP system?

Not every business may find ERP systems suitable, however, if you have recently had growth within your business, or plan on growing it soon, or perhaps you just want to find a way to organise and improve your workflow, then perhaps and ERP system could be the answer.

Perhaps you don’t need an ERP system at the moment, but have future plans to increase and improve your business model, it’s important to know that it’s much easier to put the necessary infrastructure in place now, rather than try to implement an ERP system when you’re struggling to keep up with demand. ERP systems such as Triumph ERP for example, are not only scalable, but also customisable, so you can be confident about the system expanding when you need it to.

If you already have software in place such as Xero or MYOB and you feel that it does the job you need it to do well, then perhaps you don’t need to transition to a ERP system yet, however it is important to address that there are a few key signs that may be telling you that your business may benefit from stepping up to an ERP system.

Firstly, you may find that your current software doesn’t seem to be keeping up with the growth of your business without additional plug-ins or updates. Although additional plug-ins to software can help you gain a new avenue for data collecting and reporting and hold off an upgrade for a while longer, it is important to understand that with the more plug-ins you add to software like Xero or MYOB, the more locations your data can be sent to, causing various information to be spread out over various locations, rather than formulated in one secure location.

Secondly, your business may have recently gone through a merger or acquisition process. This can cause a dramatic change to business operations, as well as a potential increase of consignments. With the new changes leading to increased data, the recording of information collected simultaneously can avoid confusion through the use of an ERP system.

If you still feel that there is still no room for improvement in the way you operate your business, then chances are you may not need to invest in an ERP system. However, with ERP becoming popular with businesses for their fully-integrated finance and business capabilities, the chances are that your competitor could already be using ERP software.

Sure, no one said that making the most of a fully integrated ERP system would make running a business a walk in the park, but what it will do is help you manage all levels of your business from one secure location, creating ease for your business management needs.