5 Signs you have outgrown your current business software & how to solve them

5 Signs you have outgrown your current business software and how to solve them

It’s late, and you’re still stuck in the office, trying to reconcile the day-to-day work processes as you have outgrown your current legacy system. You’re having a difficult time keeping up with the order volume causing customer satisfaction to drop. Your sales forecast has been based on guesswork, rather than evidential, and it’s been a long time since you knew the precise quantity of stock which was in your warehouse.

Unfortunately, this scenario often occurs when your business has outgrown your current system and the former processes in place are not able to keep up with the pace of said growth.

If you find that your business is experiencing more than a few of these signs, maybe it’s time to invest in an enterprise resource planning (ERP) system.

An ERP system not only helps you stay on top of your business and stay ahead of the competition, it also provides you as a business owner the opportunity to have the right tools within your market to track, analyse and grow.

Investing in an ERP system is essential not just for growth but also to measure and keep track of the various daily business processes, within one unified and integrated system, that not only keeps track of your business, but more importantly helps you have a much better level of communication.

Investing in ERP software can help businesses improve their performance and assist with the automation of certain processes within the organisation, making them a worthwhile investment. Although there is no such thing as a perfect set of rules to identify if your business is ready for an ERP implementation, identifying any issues you are experiencing could be evidence it is time to invest in an ERP system.

Before you adopt an ERP system, here are a few pointers we hope will help you realise and understand the need for an ERP solution that will not only aid your business but also hopefully move you away from spreadsheets to an effective and efficient management powerhouse.  


1. Different Programs/Spreadsheets for different functions

How do your employees record, track, and process information within your company? Do your accounting staff use a system for payables and receivables, and the sales team use another to enter customer orders? Have you found the process of taking the orders and getting them fulfilled and through to accounting a tedious manual process? What about your warehouse team, are they also using a completely different solution to track shipping and receiving?

The Problem

If you are still heavily dependent on spreadsheet and experiencing errors here is why you might have outgrown this system:

  • Spreadsheets can be inefficient and riddled with human errors stalling your company’s growth in the near/far future, these can also be attributed to the communication issues experienced due to untimely information that can moreover be inaccurate affecting your company’s future within your market space.
  • Another issue that arises is, when various front and back-end systems are running separately, it can cause major problems on the processes that are meant to ensure your company is running smoothly. Problems can start to occur, such as inaccurate data from sales due to manual entry which can affect inventory management, or not having the latest information from accounting can cause a ripple effect on other aspects of your business, from General Ledger to Job Quoting.

The Solution

It is with ERP software that these systems are integrated, so that every aspect of a business functionality operates within a single database. This one source of information contains accurate, real-time data, allowing for ERP to break up information confusion, help staff make better decisions quickly, freeing up their time to work on more high-value projects which can help your business grow even faster.

Companies with powerful analytics are companies that grow exponentially.

Outgrown traditional excel processes
Image by Elisa Ventur

2. You don’t have access to the data and information related to your business

If someone asked you what your average sales margin is, how long would it take you to find out? What about other key performance metrics, like orders per day or sales to date? Companies relying on separate systems and spreadsheets will find that they constantly require updating and need to be reconciled manually.

The Problem

When your business experiences growth, you will instantly notice the speed of operating becomes faster than it ever was before, which means your employees need immediate access to key data at all times.

  • If you were to be using an excel to report, the data needs to be consistently updated, saved, formatted again and emailed as a backup before any more information can be shared. This indicates your business has outgrown your current system.

The Solution

Through the use of an ERP system, your staff can get the information they need to do their jobs more effectively, giving you a holistic view of the business operations at any time, or your sales representatives being able to view a customer’s full transaction history to assist with improving renewal rates while increasing up-sell and cross-sell opportunities.

By having this data collected for you, in short you have one unified system that has the ability to effectively analyse your customers behaviour and trends, information that lead to effective change in terms of products and/or services you might have on offer.

Having an accurate, fast, and reliable system of data exchange between departments will assist with the reduction of time spent on duplicate processes and information consolidation, and with an ERP system producing accurate and real-time data, this enables a seamless flow of information across all required departments.


Outgrown Traditional Accounting Processes
Image by Wesley Tingey

3. You’re having difficulty and spending too much time with your accounting

One of the first noticeable signs that your company is in need of an ERP system will initially come from your accounting department. Many businesses rely on paper-based invoices and sales orders, causing many hours to be spent every week manually entering the information into different accounting and sales systems. How much time are you actually spending on such tedious tasks that an ERP system can complete in an instant?

The Problem

The same can be said for financial reporting. If you are finding yourself spending hours consolidating or reconciling financial information across a number of systems and through countless spreadsheets, an ERP system could be what you need to make a significant impact and save you some valuable time.

The Solution

Implementing an ERP system means having all of your financials within a single database, meaning time will not have to be spent cross-posting information, re-keying numbers, or reconciling data manually. This will allow yourself and your accounting team to deliver critical reports without delays and frustration, and offer time for more important tasks.

Essentially to be successful the key is to be profitable, and to be profitable ensuring these processes are not taking over profits. 

An ERP system such as Triumph with real time workflow capabilities will automatically collect information such as billing, invoicing, supplier payments, payroll and other financial activities from all parts of your company. These processes will promote profit instead of inhibiting it due to being integrated with your financial processes and providing a centralised system of financial workflow


4.    Your sales and customer experience are suffering

As you outgrow your current business processes, you may find that inventory management starts to become a challenge. Ensuring that the subsequent amount of stock is in the right place at the right time is a vital part of business operations, and inevitably, business success.

The Problem

When sales, inventory, and customer data are maintained separately, it can produce severe problems across your business. What if you run out of a popular product? This can cause sales to drop until the next shipment arrives. What if a customer calls to inquire about an order, but the employees can’t seem to track the item to see if it is in stock? Customers regularly seek out businesses which can give them the right information quickly, and expect to get their hands on their purchases straight away, therefore, if your company can’t offer the right information upfront, your business can start to develop a poor reputation for reliability and service rather quickly if you can’t keep up with the demand.

The Solution

Implementing an ERP system into your business will allow for your staff in every department to have access to the same information in real-time, allowing for customer-facing reps to be able to answer customer inquiries without having to hang up the phone or put them on hold to check with another department, meanwhile the warehouse manager can see that stock is getting low and can reorder the stock before it runs out.

The driving force behind most of your business decisions should be customer satisfaction, and an ERP system can not only provide you with the data for a high level of quality service to the customer but also keep your manufacturer in the loop in terms of stock in real time.

Signs you have outgrown your current complex IT management system
Image by John Barkiple

5. Your IT is too complex, time-consuming and costly

One of the biggest downsides to having multiple systems across your business is that the IT management can not only be a nightmare to handle, but will burn a hole in your pocket in the long term. This can be a major indicator you have outgrown your current method of managing your various system processes.

The Problem

It can be difficult for businesses to customise these systems, integrating them and maintaining them with patches and upgrades can be complex, costly, and can sap critical time and resources. Rather than adding additional software- and complexity- to an already ineffective, and most likely outdated system, adopting an ERP system can give you the capability to respond to changing business and IT needs rapidly, especially though the use of a cloud-based ERP system.

The Solution

Using a cloud-based ERP software can increase efficiency and flexibility within your business, allow you to respond to change more effectively, and can slash IT costs. Whether your goal is to optimise your operations, employ leading edge business tools, or maximise your operational efficiency, you can gain the flexibility to manage and grow your business using fewer internal resources and without the installation and hardware investments associated with traditional software packages.

If you are experiencing issues within your business which is causing headaches and frustration, then it may be time to consider implementing an ERP system for yourself. With Triumph ERP, you will be able to manage your information in an efficient and organised manner, gain complete visibility across your organisation and have the assistance to make quick, educated decisions essential to the success of your business. As your business grows, so does its complexity. Triumph ERP has been developed in modules to ensure that we can deliver you a solution that will fit perfectly with your needs today, but also have the ability to adapt to your needs tomorrow.


We hope this…

has informed you to the myriad of benefits of an ERP solution that simplifies complex business process, giving you not just an improvement in terms of efficiency and control over your business but also a greater degree of profitability simply through automated processes and real time data.

If any of the signs above apply to your current problematic business processes, it might just be time to start the search for an ERP solution. If you are looking forward to implementing an ERP system for your business we have an in depth and informative article that will explain the process step by step.

But if you are ready to take on ERP system and reap the benefits, contact us today or try our free demo.  

7 Reasons Business Intelligence is Vital to Business Success

7 reasons why BI is vital to business success

With technology taking part in almost every aspect of businesses today, we are constantly living and working in the age of information- and this information is power! However, with the amount of information we receive each day, we can often find ourselves feeling overwhelmed and sometimes buried under a pile of numbers, and without the right tools, it can be difficult to make sense of everything.

Many small business owners and managers have been slow to adopt Business Intelligence (BI) within their workplace. This is mainly due to the lack of knowledge and understanding of what BI actually is, as it can be time-consuming to review all the information, which in turn can cause you to question if it holds any real benefit for your business.

The fact is, Business Intelligence should be an integral part of any operation.

Business Intelligence is essentially timely, accurate, high-value, and actionable business insights, along with the work processes and technologies used to obtain them. Business Intelligence is not only for enterprise companies, in fact, businesses of all sizes can benefit from the capabilities of BI.

There are many reasons for businesses to implement Business Intelligence into their day-to-day use, here are the top seven reasons to bring BI into your business.

1.   Visualize Important Information

Operational reports generated for your business can be difficult to understand, reducing your ability to recognise and act on key metrics. One of the key benefits of BI software is that it provides excellent data visualisation capabilities, allowing you to create clear data visuals through the use of charts and graphs, which can be easier to understand compared to blocks of numbers or spreadsheets.

2.   Boost Productivity

Through traditional data gathering methods, users need to compile and analyse data and write related reports. This can be incredibly time consuming, especially for small businesses that may not have the employees to do it. With the use of a Business Intelligence program, you gain the ability to pull data and create the reports at the click of a button, thus freeing up time and resources allowing employees to be more productive on their own tasks.

3.   Data Mining

Data mining is the process of seeking patterns in data in order to identify trends and draw insights, and BI analytic tools are exceptionally well-suited to do just that. Because BI software can instantaneously analyse incoming data, it can help your business catch fleeting opportunities that you might otherwise miss. With the ability to create customized reports through BI, your business can easily pick up of trends in a vast array of areas including spending, staffing, operations, customer purchasing, and more.

4.   Gain Insights into Consumer Behaviour

Business Intelligence provides reporting tools that will give you access to the data you need to analyse performance at the customer and product level, which can give your team a better understanding of what your customers are buying, and once you understand what your consumers are buying, you can use this information to develop products that match the current consumption trends and consequently improve your profitability. This in-depth business intelligence can lead to better business decisions and you will be able to control your financial data with user-friendly, intuitive tools to help you review your current business performance.

5.   Results Closer to Established Goals

Detailed product analysis reporting through the use of Business Intelligence can help identify sales and margins by both customer and product, to help you better understand product profitability. How many times have you established a set of seemingly reasonable goals for a project or other venture, only to end up with an outcome that is drastically different? With BI you can keep track of information and have it accessible by the parties that need it, when they need it. BI goes a long way in helping achieving what you aim for.

6.   Performance Management

Business Intelligence helps track, manage and implement performance goals within your own objectives. With BI making information readily accessible which would ordinarily take hours or weeks to track down and organise, as well as producing real-time data, users can easily organise important information and get moment-to-moment updates. This makes for a great deal of time saving, and allows you to deal with problems immediately.

7.   Eliminate Guesswork

If companies are not using Business Intelligence, chances are that they are basically forced to gamble when making many important decisions regarding management, finances, marketing efforts and more. Through the use of BI, companies can implement a data structure which encourages data-driven decision-making and helps you know the best strategy when it comes to your business, taking a great deal if stress and uncertainty out of running your business.

Business Intelligence offers a variety of capabilities and benefits for businesses of all sizes, and can assist with improving insights and to-the-minute reporting, allowing you to not only gain an in depth understanding of your business, but allow you to make informed and calculated decisions to improve your business.

If you are interested in seeing how Business Intelligence can work for your business, contact Triumph today by clicking here.