Proof of Delivery Software Solution
Electronic proof of delivery software designed to capture signatures, photos, and delivery data in real-time
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What Is Electronic Proof of Delivery (ePOD)?
Electronic Proof of Delivery (ePOD) software helps businesses verify that goods have been delivered or picked up by capturing digital signatures and photos directly on a mobile device. It replaces manual delivery dockets with a seamless paperless proof of delivery workflow, ensuring that every transaction is time-stamped, geo-tagged, and instantly synced with your ERP. Ideal for distributors, couriers, and field service teams, this system reduces disputes, speeds up invoicing, and gives your customers total transparency.
Delivery Tracking Software That Scales With You
At Triumph Business Systems, our Proof of Delivery solutions allow you to close the loop on your supply chain in real-time, helping you impress customers while eliminating lost paperwork. Built to integrate seamlessly with your core Triumph ERP, our POD module works across standard mobile devices like iPads, iPhones, and Android tablets, turning them into powerful signature capture terminals.
Whether you need a robust mobile proof of delivery app for a fleet of trucks or a simple digital signature pad solution for a trade counter, we offer a flexible system that can be customised for your workflow. To see how our delivery tracking system can protect your business, book a free demo or contact our team.
The Proof of Delivery Module also offers the option of displaying marketing and advertising images to your customers while the device is idle
Proof of Delivery Software Key Features:
1. Digital Signature Capture & Paperless Workflow
Eliminate paper storage and manual scanning. Our software allows you to capture customer signatures directly on a touchscreen device at the point of handover.
Docket Scan
Signature Capture
Signatures are immediately linked to the transaction and can be printed on invoices or emailed automatically. For high-volume drops, you can even collect one signature for multiple deliveries using the “Bulk Scan” feature.
2. Signature Enquiry through Photographic Evidence
Sometimes a signature isn’t enough. Our ePOD delivery system lets drivers take photos of the delivered goods. Perfect for “authority to leave” scenarios or documenting damaged stock.
3. Offline Mode
If your driver is in a dead spot with no mobile coverage, the Offline Mode allows them to capture photos and data, which automatically syncs to the system (extracting the correct drop-off time and location) once they are back online.
4. Internal Deliveries
Proof of delivery can now be collected for internal deliveries. This works exactly the same as sales order deliveries, but is based on Stock Transfers and the shipping docket.
A driver will scan the internal document number for the shipping docket, and collect a signature and/or photos as normal.
5. Additional E-Mail Merge Fields
There are a number of new email merge fields to support Proof Of Delivery. These should only be used for forms that can be signed for. In addition, because not all form transactions will be signed for, POD merge fields should be used within a “start” and “end” block. If the transaction has not been signed for, the entire POD merge block will not appear in the email.
New Merge Fields
6. Top-Down Delivery Details
A new Proof Of Delivery Enquiry, allows you to see all the relevant delivery details, for any transaction that you can capture a signature on.
The enquiry shows the signature, photos, date and time stamp, and a map with the delivery point (GEO Location Recording must be on). This enquiry is in Sales Order Entry, Point Of Sale, Stock Transfers, and Debtor Transaction Enquiry. The latter is for convenience, so from the customers account, you can see the proof of delivery on an invoice, be it from sales order entry or point of sale.
Signature Enquiry (Details)
Signature Enquiry (Photos)
Signature Enquiry (Location)
*Note that in the above image, the drop off point (red pin), was 34 meters from the expected drop off point (blue pin).
7. Automated Invoicing
Automatically generate an invoice after a sales order delivery has been scanned and signed for. When a sales order delivery is scanned, you can now optionally output/email the delivery docket. The same goes for invoices.
When emailing a delivery docket or invoice, after a proof of delivery, you can now attach any photos that were taken.
8. Geo-Location Tracking & Recording
Recording the GEO location where goods are delivered, is a great new feature that helps with customer enquiries and staff management. When goods are delivered and a signature or photo taken, the system will record the precise GEO location where this occurred. If there is no mobile coverage, you can still take pictures and upload them later. The system will extract the GEO location, and date/time, from the photos.
All addresses in Triumph are automatically stamped with a GEO location, so the system can compare the GEO location of where the goods were dropped, to the GEO location of an address in Triumph. This address could be a customer’s delivery address, a suppliers drop off address, e.g. a freight company, or just a delivery address not associated with a customer or suppler. The latter addresses can be maintained in Global Delivery Addresses S-F-F-D.
With GEO locations on, the Proof Of Delivery Enquiry (see above), displays a drop off map on the Location tab. This shows the exact drop off point to within a few meters. When the system records the GEO location drop off point, it then uses this to find a matching address within Triumph. And based on the GEO location for the expected address in Triumph, and the actual drop off location, the map will display different pins.
Trusted by Field Operations
Leading wholesale and retail businesses, including South Australia’s Newtons Building & Landscape Supplies, rely on Triumph’s electronic proof of delivery solution to manage high-volume logistics. Handling over 200 daily drops, Newtons utilizes our paperless system to ensure accurate, real-time data across their fleet, proving that the right proof of delivery software can save time, eliminate manual errors, and protect revenue for even the busiest operations.
Triumph Base Pack
Simply start with the Standard Base Pack, consisting of 6 modules, then add one or more of the remaining 39 fully integrated modules that are relevant to your business needs.
* Proof of Delivery Module is dependent on Point of Sale Module and Sales Order Entry.
** Proof of Delivery Module is a web module and is based on a monthly charge with a minimum 12 months subscription. Contact your dealer to learn more.
Electronic Proof Of Delivery FAQs
What is an electronic proof of delivery (ePOD) system?
An electronic proof of delivery (ePOD) system is a digital solution that replaces paper delivery dockets. It allows drivers to capture signatures, photos, and time-stamps on a mobile device, which are then instantly synced to your ERP software. This creates a secure, searchable digital record of every handover.
Do I need special electronic proof of delivery devices?
No. Triumph’s mobile proof of delivery solution is designed to run on standard consumer hardware, including iPads, iPhones, and Android tablets. You do not need to purchase expensive proprietary handhelds.
How does “paperless proof of delivery” work?
A paperless proof of delivery workflow removes physical paperwork from the delivery process. Instead of signing a paper invoice, the customer signs directly on the driver’s touchscreen. This digital document is automatically stored in the system and can be emailed to the customer immediately, eliminating lost paper and manual filing. Giving you the ability to find records quicker and more efficiently as its all part of one integrated system.
Can the software work without an internet connection?
Yes. Our proof of delivery software includes a robust Offline Mode. Drivers can continue to scan goods, capture signatures, and take photos even in “dead spots” with no signal. The app saves the data locally and automatically uploads it once the device reconnects to the network.
Does the solution support photo evidence?
Yes. In addition to signatures, the proof of delivery solution allows drivers to take photos of delivered goods. This is critical for “Authority to Leave” scenarios, providing visual proof that the correct items were delivered safely and free of damage.
Is the proof of delivery data secure?
Yes. Every transaction is digitally signed, time-stamped, and geo-tagged with GPS coordinates. This ensures you have an undeniable proof of delivery record that verifies exactly when and where the goods were handed over, protecting your business from disputes.