How do I action a supplier charge back using automatic payments?

tips and tricks

Triumph ERP supports charge backs where by a supplier’s invoices can be journaled to a parent, or clearing supplier, without a payment being made immediately.  To set this up you require the following to be in place.

Creditor Control S-S-C

  • Parents/Children,
  • Charge Back Parent A/c, and
  • Automatic Payments checked.
Charge back

Creditor Account Maintenance C-F-A

  • Corporate Structure Tab set
    • An account as a parent with its child accounts reported combined and the charge back flag checked.
    • Link one or more child accounts back to the parent account
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Charge backs are processed through the Creditor’s automatic payment options. These options allow you to define, edit and commit, or cancel, a charge back run.  The process is similar to any other payment run type such as cheque or EFT.  There are some differences and these include:

  • Accounts not ready for processing may be placed on hold.
  • Committing a charge back run processes the selected accounts by journaling between the child and parent accounts
  • Unlike other payment run e.g. EFT or cheque no journal against a bank account is posted.
  • If accounts are still on hold the charge back run is not removed once the commit finishes.
  • A charge back run remains until either all accounts on hold are released or dropped from the run.

Create a Payment List (C-S-A-I)

Use this option to create a charge back run.

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Edit Payment List (C-S-A-E)

Changes to the individual accounts / transactions can be made inlcuding palce an account on hold.

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Commit or Cancel Payment List (C-S-A-C)

Instead of nominating a bank account charge back require an invoice no.  This is then used to identify the journals between accounts.

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Creditor Account Maintenance (C-F-A)

The images below show a comparison between the journal posted to the child and parent accounts respectively.

  • Child Account
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  • Parent Account
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How to process an Automatic Payment run in Triumph

Automatic Payment run

The automatic payments function in Triumph:

1. allows all creditor invoices due for payment, selected by given criteria to be listed;
2. allows the list created to be edited including moving invoices and/or creditors off and onto the list;
3. provides for the list to be printed at various stages before and after edits (and given to person authorizing payments for checking, etc.);
4. provides for creation of lists for payment by different methods – cash, EFT, cheque and credit card;
5. creates an optional banking file (*.aba format) for uploading to the bank for payment of EFT accounts;
6. generates Remittance Advice’s for payments; and
7. allocates payments accurately against the invoices being paid.

Because a list can be created, edited and deleted without having to be committed to the payment stage, the function can also be used to determine funding requirements as part of cash flow management.


To access the automatic payments functions, go to Creditors-Special Processing-Automatic Payments (C-S-A).  The next tier of menu options is a sequential list of the automatic payments process.  Start by creating a list then print it, edit it, re-print if necessary and re-edit.  The final selections can then be paid, remittance advices printed, etc, as per instructions set out below. It is only at the end of the process when you commit the payment list that the ledgers are updated.

Automatic Payment

A. Create Payment List

The first step in the payments process is to create a list of the creditors and invoices requiring payment –

Firstly, Create Payment List

• Go to Creditors-Special Processing-Automatic Payments-Create Payment List (C-S-A-L) and open option.  Fill in the information required.

Automatic Payment

• Payment run code – a code which will allow you to recognise this payment run in the event that you have several runs operational at the same time.

One method of choosing codes is to give it the date of the payment run (as in diagram) with a letter or other digit to identify a particular run where more than one is defined in a given day. The code appears as a reference in the creditors file against that payment;

• Description – a brief description of the run which should indicate what records will be included in the selection.  This description will appear in the transaction details (Transaction Enquiry) for General Ledger module.

• Run date – when payment is to be made.  From Triumph Version 6 onwards there is the ability to commit payment runs in a FUTURE period (i.e. in advance of the period listed as the CURRENT period).  It is also possible to change the date of the payment run, if required, after it has been defined (a feature not available in earlier versions).  Thus payment runs can be created in advance and sit waiting to be committed when the time is appropriate.

There are two TABS on the data entry screen.


This allows selection of the “types” of transactions to be included in the payment run.  It looks at the following characteristics of the records • Single Ageing Period – whether the creditor is on a weekly, fortnightly, monthly or other billing cycle.  The majority of businesses will have only monthly billing (note this is not the credit terms but whether a statement is issued weekly – as for some transport companies – or monthly etc.  Generally, this tick box can be left blank.  If a single ageing period is required, then ticking this box will allow a selection on the Ageing Period box to the right as per the screen shot below.

Automatic Payment

• Transactions Due On – allows for selection based on ALL transactions, or on transactions with either an Invoice Date up to an including a nominated date, or with a Due Date up to and including a nominated date. Note; invoices “On Hold” will never be picked up regardless of their date or due date.

• Payment Type – select whether to choose creditors to be paid by cheques, EFT’s, etc.


Only if you have foreign currency bank accounts and foreign currency creditors will you see this next page. It allows you to nominate the payment run currency, which will select only creditors of that currency.

Automatic Payment


This allows a selection of creditors to be made either by

• creditor codes; or by

• creditor groups – many Triumph users have creditor groups set up already to classify creditors by type (e.g. commercial, industrial, etc.), location (metro north, metro south, or country and so on), or some other classification.

It is also possible to set up creditor groups to allow selection for grouped payments such as those due on 15th month, 7th month, on 7 day accounts or due on Fridays and so on.  Each creditor can have only one grouping (unlike debtors where there are three groupings available).  It is possible to have a second group – the Purchasing Group – if this is not in use for Purchase Ordering.

Once the selections have been completed you can confirm and process them and move to the next stage and PRINT the payment list you have just defined.

B. Print Payment List

Automatic Payment

The list will bring up a full list of Creditors and Invoices/credit notes/other transactions which are outstanding and which fall within the criteria specified in the Create Payment List option.


There are three options for printing the full listing, Summarise, Include Credit Terms and Include Contact, which can be used depending on the purpose for printing the list.  In the first instance it may be that management want to know the extent of the commitment without looking at specifics and without editing the payment requirements in any way.  The list would then be printed with the option “SUMMARISED” ticked and the report would appear as below (creditor totals only)

Automatic Payment

Alternatively, the list can be printed in full (listing all invoices, etc.) and, if required, including Credit Terms just by ticking the Credit Terms box – see screen shot of printing options above.

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The “order” of the list can also be changed, printing by;

a) creditor code;
b) creditors Alternate Code;
c) creditor group (with creditor codes within the group appearing in sequence); or
d) by postcode – e.g. if being sent by mail.

The list is also able to be segmented at this stage by use of the SELECTIONS tab, allowing for the list to be printed for a selection of Creditor Groups or Creditor Codes or both.

C. Edit Payment List

Once the list has been printed it can be edited to remove invoices or creditors which are to be excluded from the payment run, changing the amount to be paid or to add extra creditors or invoices not already on the payment run (because they do not meet the criteria).  In the latter case criteria can be changed by altering the due by dates on invoices which are to be added.  The first step is to call up the list by entering the code in the Edit Payment Run screen as below;

Automatic Payment

After entering the code press the TAB key to bring up the list of creditors on the payment run.  As you highlight each creditor the list of invoices for that creditor is displayed as above.

Note that the top right hand corner of the Edit Payments List box has buttons for Add/Delete Creditor and Add/Delete Transaction. If a creditor is to be removed from the Payment List highlight the creditor and click on Delete under the Creditor button.  If an invoice or other transaction is to be removed use the same process under the Transaction button.

If a transaction needs to be added it will probably be necessary to go to the creditor file maintenance and change the Due Date for the invoice or invoices so that they fit within the criteria for the Payment Run.  By clicking on the Creditor-Add buttons the following Creditor File Search box will appear alongside the Edit Payment Run box.

Select a creditor by double-clicking.  If the creditor selected does not meet the criteria of the Payment Run the following Dialogue Box will be displayed.

Automatic Payment

Select a creditor by double-clicking.  If the creditor selected does not meet the criteria of the Payment Run the following Dialogue Box will be displayed.

Automatic Payment

At this stage it will be necessary to make the alterations required to get the invoice(s) to meet the criteria.  Reasons, other than the due date, for not meeting the criteria may include the creditor being set for cheque payment and the payment run being for EFT Payments or the creditor not being marked to Allow Automatic Payments (see tick box in Creditor File Maintenance (C-F-A) under the Operations tab).

A payment run can be edited and re-edited as often as required until it is approved by the responsible management.

D. Print Remittance Advices 

The next step following approval is to print or most probably email, remittance advices.  If it is an EFT payment run the forms will be Remittance Advices only.  For a Cheque run it may be a combined Cheque/ Remittance or a Remittance Advice only with a separate computer cheque run.  On selecting Print Remittance Advices, the following screen will be displayed.

Automatic Payment

When the Payment Run Code is entered the Date will also be displayed – using the date entered as the Payment Date when the payment run was created. The date can be changed at this point.

Cheque numbers are only required if printing cheques. The Cheque/ Remittance forms can be printed and reprinted, using the same numbers or different numbers as required, as often as necessary until all have printed correctly.  Only committing the payment run will make further printing impossible.

Note that the order in which the Cheque/ Remittances print can be selected under the Order by options.  If the SELECTION tab is used it is also possible to break the print process up into sub-groups based on Creditor Groups, Creditor Code Ranges or Purchasing Officers.  If you want further advice on using these options then contact your Triumph consultant.

E. EFT File Generation & Report 

If the payment run is for EFT paid creditors, the next step is to print the EFT payments report and generate the .aba file.  To do this, select the option EFT File Generation & Report (C-S-A-F) and the following box will be displayed.

Note; Details and format for the .aba file are defined in Bank Account Maintenance (G-B-F-A) and may need to be adjusted to meet particular bank setup requirements.

Automatic Payment

Select the required payment run and click Next. Note that you can have multiple payment runs being worked on at the same time.

Automatic Payment

Enter the date for processing through the bank account, then the code for the bank account (Triumph code which is the same as the General Ledger account number for the bank account).  As a file is to be produced for processing through the bank it is also necessary to enter the “path” or folder destination into which the EFT information is to be transferred.

Note that at this stage it is possible to order the report in the same manner as the Cheque/ Remittance Advices and to make selections for breaking the payments into sub-groups in the same way.

Once this option is sent to PRINT the following report is produced as well as the EFT file (in .aba – Australian Banking Association format).   The creditors payment one the aba file is defined in the bank setup area and may need to be adjusted to met particular bank setup requirements

This option can be run as many times as required before committing or cancelling the payment run.

Automatic Payment

F. Commit Payment Run

The file is now ready to be Committed, or, if it is decided to abandon the process, Cancelled.  To Cancel the file and remove the payment run from the system click on CANCEL

Automatic Payment

Click on the NEXT button, then click, “CONFIRM TO PROCESS”, then click PROGRESS to commit the payment run and update the system.

a. Creditor accounts will be updated with the payment amount;
b. The payments in creditor accounts will be allocated against the appropriate invoices etc.
c. The General Ledger accounts involved in the transactions (Creditors Control Account and the Bank Account) will be updated; and
d. The Bank Reconciliation will be updated with the payment details.