How to Solve Supply Chain Disruptions

Supply Chain Disruptions

Even with borders open, businesses are still reeling from the harsh reality of supply chain disruptions during lock downs and stringent border control, this not only led to a shortage of computer chips but also importantly commodities. It can take an event like that for businesses to realise the time is now to take the next step into digital transformation, and forge a new more secure and data driven path for their business.

Before we dive deeper into how SCM (Supply Chain Management) can help you not only run efficiently but also save you costs on inventory and production, let us first understand what an ERP solution is and why its key for many businesses who want to take the next step into what is called a Digital Transformation.

An ERP solution can help you track business performance

Business Performance

An ERP Solution integrates multiple parts of your business, this can range from finances and inventory, to even managing your website as an online retailer. The benefit of implementing an ERP solution is by integrating digital technology into all areas within your company, you are not only able to considerably improve or forgo traditional business processes and practices, but you are also able to streamline all this information into an accessible dashboard that you as a business holder or key stakeholder has access to at all times

It is an essential component, as tracking the performance of your business can help you better evaluate and implement improvements to business processes much faster. By simplifying your business processes an ERP system gives you a considerable competitive advantage as you have access to information on clients, vendors and partners in relation to your business. Helping you again improve by simply having accurate information to make informed decisions.

Inventory Management

Every link in your company’s supply chain is visible with the help of an ERP-based inventory management solution. An ERP enables firms to keep track of inventory levels and schedule shipments effectively by giving access to your complete network of suppliers, clients, and distributors.

This is quite essential if you are looking to improve and survive such supply chain disruptions.

Accessing Real Time Information to Mediate and Optimise Supply Chain issues immediately

An ERP solution gives you and key stakeholders within your organization access to live/real-time information on Procurement, Manufacturing processes, Warehousing, Inventory, Transport and Logistics. Having access to real time information on hand is incredible for businesses during supply chain disruptions as it enables you to be agile

Triumph ERP Stock Item Enquiry Screen shot
Keep track of stock location, availability, costs and much more using Triumph ERP

With the right ERP solution you as a business owner can identity and solve issues immediately, for example an ERP solution can track if an item needs to be restocked in the warehousing process in real time. Having inventory tracking is essential for businesses, as soon as item is missing and you aren’t able to have real time information on the item, than you will enter into a supply chain disruption. Optimising your inventory will help not just to keep your business flowing smoothly but also help manage customer expectations in the case the item is not available as well.

Choosing an ERP solution that can communicate across different software

Steel Vendor

If you are within the manufacturing industry, relying on 3rd party providers is essential but can also be challenging when they do not have the integration you have within your own business, this makes it harder for you to make informed decisions as it will not be real time. But having an ERP solution that works well with other 3rd party providers and the software they utilize, means you now have the ability to analyse key data as inventory movement and warehouse activities as it also available through your ERP solution.  

By streamlining all aspects of procurement an ERP solution like Triumph, can help empower your staff with more time to work on valuable projects to bolster productivity as time spent on those manual processes are now automated, with that giving your business the chance to innovate even during a supply chain disruption that is negatively effecting your competition

The Most Important aspect on how an ERP system will solve supply chain disruptions, is its ability to integrate all your business processes. By integrating these processes and having them talk to each other you are able to have a more streamlined and accurate real time information, this can be something such as invoicing, as ERP solutions will automate invoices for sales and also has the ability to process and send payments.

To Conclude

An ERP solution is highly beneficial for you as a business owner, it has the ability to give you an overview of not just the supply chain but also your whole business, streamlining various facets of your business into a visualized dashboard that empowers you to make decisions on the fly or make decisions that can have a positive impact on your company’s growth, accompanied by taking the next step into digital transformation

If you are looking to take the next step and looking to streamline and simplify complicated business processes try our demo here.

Adapting for the Next Decade through Business Intelligence (BI) and ERP

Business Intelligence Blog Header

Big Data and ERP has an incredibly beneficial technical relationship that could add huge value to an already existing business.

With that said there is a process before the data can be visualised to give you the required analytical business insights through Business Intelligence.

These interconnected business tools consist of Big Data, data mining, and finally Business Intelligence (BI). It’s important to remember Business Intelligence is the final purveyor, as big data is essentially data mined to provide said business intelligence.

To better understand these interconnected tools lets define them to get a better idea how this all connects to an ERP system…

How do you define Big Data?

Define Big Data
Photo by Nothing Ahead

If you’re looking for a better detailed explanation on Big Data look no further than the previous article released, to recap Big Data is essentially an enormous data set that is identified by its incredible volume, velocity, and variety of information. This makes it hard to process using traditional software say for example using an excel spreadsheet. Big Data is a fairly valuable asset to your company as it provides incredible foresight into your business, but this isn’t possible without data mining.

How do you define Data Mining & Business Intelligence?

Define Data Mining
Photo by Lukas

You can think of Data Mining as more of a system of categorical data, similar to say the filter option when you are purchasing items online. Data Mining is the process that helps identify the valuable aspects within the data set provided by Big Data, it has the ability to sift thru and arrive at valuable information that can be utilized to give a birds-eye look in a sense of your business, helping you, help your business become more efficient and profitable.

This is the framework of Business Intelligence. Business Intelligence solutions is essentially an advanced tool that can look for emerging patterns and visualise data, giving you the ability to implement change immediately in real time. Most often Business Intelligence is offered as feature of ERP systems such as Triumph.

Ok, now that you know what these tools are, let focus primarily on Business Intelligence as it is the key function that is offered by an ERP system

Business Intelligence and ERP

Business Intelligence and ERP
Photo by Tara Winstead

To better understand this congruent type relationship between the two, let us take you through…

A brief history of Business Intelligence

History of Business Intelligence
Photo by Eneida Nieves

Business Intelligence (BI) and ERP both came up through the development of systems through the 60’s and 80’s. However, BI started primarily during the late 1990’s as an on-premise solution but now its offered on the cloud as a point of access for key business data for key stakeholders from anywhere with a network connection. The advancement of Business Intelligence as a tool has been quite exponential, primarily due to the incredible value it offers.

What is Business Intelligence?

For a growing business it can be hard to keep track of every piece of data, this is solved by Business Intelligence. It gives an in-depth overview of your company data, through analytics, data mining, and data visualisation (immensely beneficial as it is easier to understand). With ERP solutions such as Triumph, Business Intelligence is continually being developed to give your business a data driven solution that can empower methodical decision making.

Why Use Business Intelligence Software?

Business Intelligence provides you with high-value, accurate and actionable business insights that can have a transformational impact on your business, helping you grow it further than ever before. This is all simply through the power of data all done through an ERP solution such as Triumph.

Instead of mind-numbing headaches and the overwhelming feeling of being buried under numbers and manually entering data through basic reporting tools such as Excel. Business Intelligence can help you make sense of it all and gives you primary information that is vital to making your business successful in the long term.

Here are 7 Reasons Business Intelligence can transform your business

1. Visualize Important Information

2. Boost Productivity

3. Data Mining

4. Gain Insights into Consumer Behaviour

5. Results Closer to Established Goals

6. Performance Management

7. Eliminate Guesswork

For an in-depth review of these 7 reasons, click here

Why Integrate Business Intelligence (BI) with ERP?

As previously explained in our Big Data article, in today’s data driven world, there is an enormous amount of data that is often unstructured and needs to be organised, stored and analysed to a scale where the data becomes relevant.

This is where the Integration of Business Intelligence (BI) and ERP comes together, with the combined help of both you as a key stakeholder within your organisation can transform these enormous points of data from your business into actual actionable insights that help you make better decisions.

While ERP systems are vital and help manage essential parts of your business such as accounting, operations, HR and sales.

Business Intelligence
Data Visualisation from Sales through our Business Intelligence Module

Business Intelligence helps turn all the information gathered through these various parts of your business and transforming them through the help of operational data from an ERP system, into solid actionable insights that can help you build better business strategies in the future.

Both cannot exist without the other, and this creates a somewhat symbiotic relationship in a sense. Business intelligence gives you and your key stakeholders a method of data visualisation that makes it easier to consume these points of data, in turn helping you make better succinct decisions for your company’s future.

What is Business Intelligence, give examples?

It can be hard to gauge from merely reading, so here are some examples on how Business Intelligence works in tandem with ERP leading to a substantial and noticeable improvement in your business both structurally and financially.

As a retailer, Business Intelligence can help you adjust inventory according to sales, through the effectiveness of marketing strategies you use to promote products within the retail environment

If you are a primary stakeholder within a business, a CEO or CFO who have a hand in the sales or marketing department, can utilise visualised dashboards provided through Business Intelligence to help make strategic decisions through analysis and present these findings during investor meetings to further fund certain areas that have been green-lit by the Business Intelligence tool with the possibility of being highly profitable.

Business Intelligence is incredibly beneficial to Operation Managers who manage the end-to-end manufacturing processes with efficiency in mind. They now have the ability to adjust the manufacturing process accordingly through data visualised via the Business Intelligence platform. Moreover, this information can be aggregated and analysed from an multichannel customer experience as well enabling a much better consistent overall experience with the product or service offered.

Imagine the ability to access a mesh of relevant data from an unstructured pile of information, visualised for you, and enabling you to make incredibly accurate, well-informed decisions that can help transform your business for the future.

The Future…

In an information age, the future for business lies within the ability to process this information to make informed decisions on operations and identifying various other aspects in the business through business tools that can help you cut through market noise, helping you become a market leader within the next decade.

With the incredible collaborative power of ERP and Business Intelligence, the immense value provided through the analytical prowess of Business Intelligence to format Big Data into actionable and understandable sizes can help you make accurate business strategies across all aspects of your business in an effort to combat a highly competitive landscape and moreover give you an incredible amount of business oversight.

Transform today and strategize your growth through Business Intelligence and plan for the future.

6 Benefits of A Mobile Workforce

Mobile working is truly revolutionising the workplace, and to solidify this fact, with recent events and continuing lock-downs, mobile working has not only kept jobs, but also given rise to the mobile workforce, where employees have the flexibility to work from the comfort and safety of their own home or while on the move.

80.76% of the entire world’s population owns a smartphone, if you put that in numbers it becomes 6.37` billion individuals and by 2022 there will be an additional 200 million users using these devices. That is an incredible figure that shows how integral smartphones have become not just in our lives but also within the workplace.

With the rise of powerful mobile processors and applications, smaller devices such as tablets and smartphones are able to blur the line between a traditional computer and mobile device. In an ever-evolving global market the key to keeping your customers and suppliers within your ecosystem, is through purchasing powerful ERP systems that come with a slew of powerful mobile applications, that offer an incredibly user-friendly experience and also provide value through options that give the end user flexibility.

By cutting the cord to the physical office, help your employees achieve a greater degree of productivity, save on overhead costs for your business and be an incredibly efficient organisation. This is the basic framework of a successful mobile workforce.

So, what exactly is a mobile workforce?

Essentially a mobile workforce isn’t tied to a particular physical location, instead employees are interconnected through various forms of mobile technology primarily through laptops, smartphones and tablets. Not only are these technologies offer a greater degree of portability but they also offer savings in terms of costs (which we will explain soon).

It isn’t just the idea of remote work that plays into a mobile workforce, now employees who are out in the field can conduct and perform field work and finish up reports that would have otherwise required extra trips back to the office.

A mobile workforce empowers your employees to be productive whenever, and wherever they are, offering your employees the flexibility to work within or outside your office. It is important to note you will need to have software that is accessible remotely and also user friendly across mobile devices.  This offers not just flexibility but more productivity in the long run as you’re employees can focus on the work ahead, rather than dodging traffic or depending on public transport for their commute.

The primary focus for a mobile workforce is to offer you’re employees a flexible working environment giving them the ability to be productive where ever they go, provided you equip them with the resources and support they require, to help your organisation evolve, and provide a flexible working environment.

Here are the 6 Benefits of having a mobile workforce

Image by jeshoots

1. Enable Business Continuity through Business Strategy

With ongoing constant lock-downs, having business continuity as part of your long-term business strategy is incredibly important. As this keeps your business running during these conditions by maintaining essential functions during times such as these.

Instilling a mobile workforce is essential to this strategy as during a lockdown or even a disaster level event, mobile-based employees can still continue to work even if the company’s physical location is inaccessible or even destroyed in an extreme event. Ensuring the essential aspects of your business stays running for your end users.

Here’s an example of how organisations plan in the case for such extreme events:

A piece of data technology your IT department might be familiar with is Disk Mirroring, where you can keep your data updated across a variety of locations and not just the primary data center. However, it is important for smaller enterprises maintaining all functions during a disaster will not be viable but keeping essential functions and a capable mobile workforce will be more efficient and save costs on running all functions within your business.

2. Expand your talent

Small enterprises are often limited by the talent available within the specific location they are based in, however with a mobile workforce they have the ability to look for talent globally, garnering more experienced or even more capable individuals that have the ability to drive growth within your business.

Having the option/ability to choose who you employ on a global scale, not only gives your organisation the opportunity to crowdsource a diverse spectrum of potential talent, but more importantly it offers a level of geographic and economic flexibility that wouldn’t be otherwise possible without a mobile workforce.

A remote workforce can give you wider access to employees who are disabled, helping them to easily be brought into the workforce.  

Image by Mathieu Stern

3. Keep your costs down

We know it’s challenging to keep your expenses to a minimum, especially when you are experiencing growth. Often with growth and rising demand for your product/services means hiring more employees and with a traditional office, this would mean expanding your workspace. This would increase your expenses as with a traditional office you would either have to create more space on location or further rent/buy more office space in other locations.

There are additional costs with buying or renting a workspace for your business, these would include time spent on finding and settling on a new premises, but also additional costs of utilities that pile up as you grow your workforce.

There are also travel costs, this can be from the expense of traveling to a central site for employees to time costs due to daily or frequent commutes. With a mobile workforce you can eliminate these costs and have a more productive workforce through online communication tools where meetings can be done anywhere as long as your employees have access to the web.

With a mobile workforce, employees have the flexibility to work from home as part of a hybrid working model. This can be offering employees a part time schedule such as working 3 days from home and 2 days within the office.

This sort of work flexibility boosts employee satisfaction, as the ability to work from anywhere as part of the mobile workforce means employees can carry tasks on hours that are more molded around their lives.  

Image by Joshua Aragon

4. Increase your productivity

The flexibility of working on the move means you eliminate time costs such as travel, and even trips to central locations for meetings, leading to a higher degree of productivity. However, with a mobile workforce such as service technicians it is important to have portable technology so technicians know where they are going and the job they have been assigned to do.

With mobile technology that is integrated into your ERP system, your technicians can keep track of their time and materials needed, give you and your customers pictures of the work done, letting them sign off and also sending an invoice for the work down as your technician leave the house. With systems like Triumph, you can record multiple jobs to start at the same time for your technicians, keeping track not only of the time and materials but also their geo location.

Having these tools to collaborate with your off-site employees is essential for further growth and expansion in your market sector

5. Simplifying Stocktake

You can further simplify your business using mobile technology, this not only extends to the capability of making and receiving calls, with smartphones you have the ability to transform them into mobile scanners, which in turn is connected to the web and in turn connected to your systems removing the need for paperwork, this is incredibly effective and convenient if you have stock whether it is inside a warehouse or store. Essentially this whole process is quite simplified through mobile technology.

Having a mobile scanner means data is collected automatically without additional user input, this not only reduces warehouse errors, but also helps to improve and make the process of picking more efficient, meaning an increase in productivity for your employee who is part of your mobile workforce. 

The technology used here also translates to increasing customer satisfaction as through the use of these mobile apps you can pick accurately and with speed, leading to your customer getting their order quickly and importantly given the right product. 

The key here with mobile technology is through the automation of your supply chain systems you simplify your business processes

Image by Clay Banks

6. Mobile Sales & Ordering Systems

In today’s world, mobile sales systems are revolutionising the workforce by the way orders are created to being processed for warehouses. A mobile POS system is not only convenient in terms of taking orders from customers or making orders for your warehouse, as a result of being on a mobile device means sales people who are part of your mobile workforce out in the field, can check stock, accounts, orders and submit this right on the spot for processing back in your warehouse or store.

Mobile Sales systems offers your employees flexibility to move around your shop and warehouse, as most Mobile Sales systems like Triumph are integrated so where ever they maybe and if they were to create an order or check stock or even process payments, these systems will help your employees in real time due to being fully integrated with ERP software. 

Another benefit of mobile sales systems like Triumph mobile Point of Sale, is that they quickly highlight and undertake improvements needed in terms of productivity and customer service to enable the faster delivery of goods. Moreover, Triumph offers additional functionality not just through smart phones but also the ability to interact with the POS system remotely through whichever system you choose to use such as iPad, Android and even Windows tablets.

At Triumph

We ask ourselves how do we make your job easier, how do we make it easier for you to keep track of your inventory, your service technicians and down to your payment and ordering systems.

This ability to work remotely, not only enables your business to be incredibly flexible but also if you have employees in healthcare, IT, and construction for example.

It is essential to ensure the workforce is primarily mobile with the help of workforce management technology like Triumph’s Job Mobile that gives you and your employees the ability to assign jobs based on skill or to a technician with the skill and who is preferred by your customer, helping you attain a greater level of customer satisfaction and also higher quality of labour.

Mobile technology is the future for us, not just in terms of keeping up with the market but also offering you as a business the convenience of having portable systems that can give your employees the tools to be productive while on the move.

Why are businesses using ERP Software?

Enterprise Resource Planning (ERP)for businesses

Why are businesses using ERP Software?

Enterprise Resource Planning (ERP)for businesses

Enterprise Resource Planning, otherwise known as ERP, refers to an all-in-one software system which manages your day-to-day business operations, finances and accounting. The system enables proper management of your businesses daily operations, streamline procedures and coordinating activities, which helps you focus on the big-picture.

Growing and evolving your business successfully is all about planning, preparation and efficient management, and without an efficient integrated ERP system delivered by a knowledgeable partner, it can be difficult to manage large and distributed businesses.

How an ERP software can help your business

Enterprise Resource Planning (ERP) software assists in maintaining productivity and transparency within your business on a day-to-day basis. Depending on how the system is implemented and what your business focuses on, an ERP system can control the accounting, manufacturing, project management, supply chain, procurement and many of the daily processes of your business.

ERP systems can define and automate your business processes to enable a smooth and accurate flow of data across different departments. Utilising data across different parts of your business, ERP software eliminates duplication and provides data with integrity for smooth and accurate forecasting, finance and accounting.

Well-implemented ERP systems like Triumph ERP integrate into your business on all levels to ensure that all information is accurate, easily accessible and working in harmony to support business objectives. Triumph ERP software will help you see the big picture with accurate data shared company-wide.

Check out our blog What is ERP? for more information about ERP systems.

The benefits of ERP software implementation

Relied upon by businesses big and small, ERP software is the backbone of daily operations and activities. ERP’s can offer an array of benefits to your business, such as:

  • Streamlined Processes: as your company grows and processes get more complex, implementing an ERP system can provide operational efficiencies through automation of tasks.
  • Cost reductions: operations across your business will gain a higher efficiency, reducing delays and improving the processes of all the departments, from accounting to customer relations.
  • Business insights: ERP provides real-time information in clear and concise reports generated from accurate business data.
  • Data integrity: ERP offers improved data integrity and financial control for greater confidence in reporting and accounting.

Why ERP is important for companies of all sizes

ERP is considered a valuable investment by businesses of all sizes. Essential to daily operations, productivity and record keeping of countless organisations, ERP software will enhance the efficiency and accuracy within your business procedures to save you a considerable number of mistakes, oversights and delays.

If you have a smaller growing business, you may feel that ERP seems like an unnecessary addition. While you may find yourself already taking care of all activities, records and data across multiple separate systems, many business owners find that they struggle to keep track of everything as their business grows. From adding employees to expanding product offerings and sites, ERP software will help you integrate all of your processes, systems, data and activities into one system that works to support your success. ERP provides smaller growing businesses with a way to ensure all employees have fast access to the resources they need to grow your business, enhance productivity and complete reporting with confidence and accuracy.

For most large companies, ERP becomes the backbone of their business and is integral to their core strategies. With the ability to be customised to suit the requirements of each individual business, ERP supports businesses of all sizes with precision and reliability.

How to implement an ERP system into your business

The first step in implementing a successful ERP system is to define what you are trying to achieve within your business, and the objective criteria by which to measure success. This needs to be based on the business case put forward when making a decision to implement an ERP system into your business, regardless of your company’s size.

Next you need to engage with an accredited partner that you feel you can trust, and who takes the time to understand your business. They need to be clear on the challenges, processes and integrations that are important to the organisation, such as the Triumph ERP accredited partners, who are required to meet strict criteria for experience, integrity and commitment to delivering effective business solutions.

Within your own team, you will also be required to nominate the internal project team and give them the authority and the time to dedicate towards the project. Your accredited partner and the internal team need to be clear on the objectives of the project through the entire implementation process.

Following a thorough consultation on the needs of your business, the accredited partner will design and plan an ERP solution tailored to your business with project objectives, budget, timelines and details about how to control the project scope. They take into account your current circumstances alongside your business growth projections and objectives to ensure that your ERP system can continue to meet your needs as you grow and evolve.

As with any new system or software, an implementation must be efficient, effective and comprehensively planned. Accredited partners will provide you and your team with the insight, training and know-how to effectively utilise your ERP in daily operations. The goal should be that your business is able to take ownership of your own system after going live.

Triumph ERP software and their partners

Triumph ERP software is sold and supported exclusively by fully trained and accredited partners. Our Accredited Partners are the key to our outstanding and responsive service. We only appoint organisations that meet strict criteria for experience, integrity and commitment to delivering effective business solutions.

All of our Accredited Partners have a thorough knowledge of Triumph ERP, as well as accounting qualifications and skills. They are best placed to help you because they understand your business, how your software is installed and set up, and the network/hardware environment it’s running on. If they’re unable to resolve any issues you may have, then they will enlist our help as the Australian developer of Triumph ERP software, making sure that your business is always operational.

Triumph ERP is built upon a modular design, allowing the software to be customised and scaled to suit needs and support business growth. This unparalleled ability to add on modules and users makes Triumph ERP the most capable and affordable entry level ERP software on the market today.

Navigating through challenging times with Triumph Cloud

Triumph Cloud

As we all navigate the uncertainty of COVID-19, being connected is now more important than ever. These unprecedented times have meant businesses are working in different ways and accessing systems and solutions like never before. As Australian businesses are thrust into digital transformation, teams and leaders are adjusting and adapting their strategies to assist with the changes we are all facing.

These changes, however, pose many questions for management and IT around how their business can continue to operate in a secure and timely manner during these challenging times. How can businesses move forward with the need to ensure employees, suppliers, and clients can access the information they need, when they need it, without putting the business at risk?

One way many businesses have adapted is by allowing their staff to work from home. Businesses who set up with remote working capabilities have been able to maintain business continuity in a way that simply wouldn’t be possible if they were still confined to on-premise solutions.

Thanks to the capabilities of cloud-based ERP software, businesses are able to increase efficiency and flexibility, respond to change more effectively, and slash IT costs- all within the one integrated system.

Whether your goal is to optimise your operations, employ leading edge business tools, or maximise your operational efficiency, Triumph Cloud can get you there. With Triumph Cloud, businesses instantly gain the flexibility to manage and grow your business using fewer internal resources; and without the installation and hardware investments associated with traditional software packages.

With COVID-19 causing many businesses to transform the way they operate, moving to a cloud-based ERP system like Triumph Cloud is not only a beneficial move now, but for the future.

Access anywhere, at anytime

One of the biggest challenges during COVID-19 is making sure that you and your staff can access your business software from home or from off-premise locations.

With Triumph Cloud running 24/7 and with a 99.9% uptime since its launch in 2012, you can be assured that you and your team will have secure access from anywhere in the world as long as you have an internet connection and a computer.

In addition, through the speed and security of Remote Application, with Triumph Cloud is on your desktop, you would be hard pushed to tell the difference between running the cloud version or an on-premise version!

Saving time and money

A featured benefit of Triumph Cloud during these challenging times is the capability to be much more scalable than having Triumph on-premise. If you find that your business needs to scale back, or has seasonal fluctuations, you can simply request to reduce the number of users on a month-by-month basis- thus reducing your ongoing monthly cloud subscription.

When your business picks up again, simply add the users back on, as and when its required.

If you find yourself as a larger multi-user business, you most likely know that capable applications require a good server and a robust network to operate on, which can generally be quite expensive. From the initial purchase, through to the ongoing costs with regards to software, maintenance, security updates and insurance, which will need to be replaced every 3-5 years can become a hefty investment.

By having your system on the cloud however, you no longer need to worry about costly setups. With Triumph Cloud, each client will have their own dedicated cloud server hosted by Amazon Web Services (AWS) with access to your system and any time of the day or night.

Connect with your customers

With the Triumph Cloud and the Triumph ERP eCommerce module, having your own online presence and the ability to connect with your customers couldn’t be easier. With the recent enhancements of the eCommerce module, you can not only perform B2B (business to business) tasks, but also B2C (business to consumer) which is now supported.

Multi-location/branch companies also have the ability to create multiple web shops with different names, logos and looks to tailor to their and their customer’s needs.

With the ability to search and purchase products through the web shop, online payment features, emailed invoices with payment options, click and collect, and delivery tracking, or integrate your Shopify, WooCommerce, Opencart 2 or ECorner directly with Triumph- you customers can access your business at any time!

Security, reliability and functionality

With Triumph Cloud, you don’t need to worry about your business falling victim to viruses, CryptoLocker or other malicious agents that might want to attack your system and data.

Employing the best industry standard security measures which is constantly maintained and kept up to date with all of your data backed up daily, as well as all users being set up by our team with a unique login and password, your data will always be safe and secure.

Whether your goal is to optimise your operations, employ leading edge business tools, or maximise your operational efficiency, Triumph Cloud can get you there. If you want to find out more about how Triumph Cloud and how it can benefit your business, contact us today by clicking here.

5 Signs your business is ready for an ERP system

5 signs your business is ready for an ERP system

It’s late at night, and you’re still stuck in the office, trying to reconcile the day-to-day work processes. You’re having a difficult time keeping up with the order volume and customer satisfaction has been dropping. Your sales forecast has been based on guesswork, rather than precise evidence, and it’s been a long time since you knew the correct quantity of stock which was in your warehouse.

Unfortunately, this scenario can occur when business experience a growth and the former processes are not able to keep up. If you find that your business is experiencing more than a few of these signs, maybe it’s time to invest in an enterprise resource planning (ERP) system. To help stay on top of your business and stay ahead of your competitors, it is important for business owners to seek out the right tools for their market, and investing in an ERP system is no different.

An integrated management system which focuses on the main business processes often in real time, an ERP system collects, stores, manages, and interprets data from all aspects of your business.

Investing in ERP software can help businesses improve their performance and assist with the automation of certain processes within the organisation, making them a worthwhile investment.

Although there is no such thing as a perfect set of rules to identify if your business is ready for an ERP implementation, identifying any issues you are experiencing could be evidence it is time to invest in an ERP system.

1.    You currently have a lot of different software managing different processes

How do your employees record, track, and process information within your company? Do your accounting staff use a system for payables and receivables, and the sales team use another to enter customer orders? Have you found the process of taking the orders and getting them fulfilled and through to accounting a tedious manual process? What about your warehouse team, are they also using a completely different solution to track shipping and receiving?

The problem is, when various front and back end systems are running separately, it can cause major problems on the processes that are meant to ensure your company is running smoothly. Problems can start to occur, such as inaccurate data from sales which can affect inventory management, or not having the latest information from accounting can cause a ripple effect on other aspects of your business, from General Ledger to Job Quoting.

It is with ERP software that these systems are integrated, so that every aspect of a business functionality operates within a single database. This one source of information contains accurate, real-time data, allowing for ERP to break up information confusion, help staff make better decisions quickly, freeing up their time to work on more high-value projects which can help your business grow even faster.

2.    You don’t have easy access to the data and information related to your business

If someone asked you what your average sales margin is, how long would it take you to find out? What about other key performance metrics, like orders per day or sales to date? Companies relying on separate systems and spreadsheets will find that they constantly require updating and need to be reconciled manually.

When your business experiences growth, you will instantly notice the speed of operating becomes faster than it ever was before, which means your employees need immediate access to key data at all times. Through the use of an ERP system, your staff can get the information they need to do their jobs more effectively, such as the business owners getting a holistic view of the business operations at any time, or your sales representatives being able to view a customer’s full transaction history to assist with improving renewal rates while increasing upsell and cross-sell opportunities.  An accurate, fast, and reliable data exchange between departments will assist with the reduction of time spent on duplicate processes and information consolidation, and with an ERP system producing accurate and real-time data, this enables a seamless flow of information across all required departments.

3.    You’re having difficulty and spending too much time with your accounting

One of the first noticeable signs that your company is in need of an ERP system will initially come from your accounting department. Many businesses rely on paper-based invoices and sales orders, causing many hours to be spent every week manually entering the information into different accounting and sales systems. How much time are you actually spending on such tedious tasks that an ERP system can complete in an instant?

The same can be said for financial reporting. If you are finding yourself spending hours consolidating or reconciling financial information across a number of systems and through countless spreadsheets, an ERP system could be what you need to make a significant impact and save you some valuable time. Implementing an ERP system means having all of your financials within a single database, meaning time will not have to be spent cross-posting information, re-keying numbers, or reconciling data manually. This will allow yourself and your accounting team to deliver critical reports without delays and frustration, and offer time for more important tasks.

4.    Your sales and customer experience are suffering

As your business grows, you may find that inventory management starts to become a challenge. Ensuring that the subsequent amount of stock is in the right place at the right time is a vital part of business operations, and inevitably, business success.

When sales, inventory, and customer data are maintained separately, it can produce severe problems across your business. What if you run out of a popular product? This can cause sales to drop until the next shipment arrives. What if a customer calls to inquire about an order, but the employees can’t seem to track the item to see if it is in stock? Customers regularly seek out businesses which can give them the right information quickly, and expect to get their hands on their purchases straight away, therefore, if your company can’t offer the right information upfront, your business can start to develop a poor reputation for reliability and service rather quickly if you can’t keep up with the demand.

Implementing an ERP system into your business will allow for your staff in every department to have access to the same information in real-time, allowing for customer-facing reps to be able to answer customer inquiries without having to hang up the phone or put them on hold to check with another department, meanwhile the warehouse manager can see that stock is getting low and can reorder the stock before it runs out.

5.    Your IT is too complex, time-consuming, and costly

One of the biggest downsides to having multiple systems across your business is that the IT management can not only be a nightmare to handle, but will burn a hole in your pocket in the long term. It can be difficult for businesses to customise these systems, integrating them and maintaining them with patches and upgrades can be complex, costly, and can sap critical time and resources. Rather than adding additional software- and complexity- to an already ineffective, and most likely outdated system, adopting an ERP system can give you the capability to respond to changing business and IT needs rapidly, especially though the use of a cloud-based ERP system.

Using a cloud-based ERP software can increase efficiency and flexibility within your business, allow you to respond to change more effectively, and can slash IT costs. Whether your goal is to optimise your operations, employ leading edge business tools, or maximise your operational efficiency, you can gain the flexibility to manage and grow your business using fewer internal resources and without the installation and hardware investments associated with traditional software packages.

If you are experiencing issues within your business which is causing headaches and frustration, then it may be time to consider implementing an ERP system for yourself. With Triumph ERP, you will be able to manage your information in an efficient and organised manner, gain complete visibility across your organisation and have the assistance to make quick, educated decisions essential to the success of your business. As your business grows, so does its complexity. Triumph ERP has been developed in modules to ensure that we can deliver you a solution that will fit perfectly with your needs today, but also have the ability to adapt to your needs tomorrow.

For more information about how Triumph ERP can help improve your business, click here.

7 Reasons Business Intelligence is Vital to Business Success

7 reasons why BI is vital to business success

With technology taking part in almost every aspect of businesses today, we are constantly living and working in the age of information- and this information is power! However, with the amount of information we receive each day, we can often find ourselves feeling overwhelmed and sometimes buried under a pile of numbers, and without the right tools, it can be difficult to make sense of everything.

Many small business owners and managers have been slow to adopt Business Intelligence (BI) within their workplace. This is mainly due to the lack of knowledge and understanding of what BI actually is, as it can be time-consuming to review all the information, which in turn can cause you to question if it holds any real benefit for your business.

The fact is, Business Intelligence should be an integral part of any operation.

Business Intelligence is essentially timely, accurate, high-value, and actionable business insights, along with the work processes and technologies used to obtain them. Business Intelligence is not only for enterprise companies, in fact, businesses of all sizes can benefit from the capabilities of BI.

There are many reasons for businesses to implement Business Intelligence into their day-to-day use, here are the top seven reasons to bring BI into your business.

1.   Visualize Important Information

Operational reports generated for your business can be difficult to understand, reducing your ability to recognise and act on key metrics. One of the key benefits of BI software is that it provides excellent data visualisation capabilities, allowing you to create clear data visuals through the use of charts and graphs, which can be easier to understand compared to blocks of numbers or spreadsheets.

2.   Boost Productivity

Through traditional data gathering methods, users need to compile and analyse data and write related reports. This can be incredibly time consuming, especially for small businesses that may not have the employees to do it. With the use of a Business Intelligence program, you gain the ability to pull data and create the reports at the click of a button, thus freeing up time and resources allowing employees to be more productive on their own tasks.

3.   Data Mining

Data mining is the process of seeking patterns in data in order to identify trends and draw insights, and BI analytic tools are exceptionally well-suited to do just that. Because BI software can instantaneously analyse incoming data, it can help your business catch fleeting opportunities that you might otherwise miss. With the ability to create customized reports through BI, your business can easily pick up of trends in a vast array of areas including spending, staffing, operations, customer purchasing, and more.

4.   Gain Insights into Consumer Behaviour

Business Intelligence provides reporting tools that will give you access to the data you need to analyse performance at the customer and product level, which can give your team a better understanding of what your customers are buying, and once you understand what your consumers are buying, you can use this information to develop products that match the current consumption trends and consequently improve your profitability. This in-depth business intelligence can lead to better business decisions and you will be able to control your financial data with user-friendly, intuitive tools to help you review your current business performance.

5.   Results Closer to Established Goals

Detailed product analysis reporting through the use of Business Intelligence can help identify sales and margins by both customer and product, to help you better understand product profitability. How many times have you established a set of seemingly reasonable goals for a project or other venture, only to end up with an outcome that is drastically different? With BI you can keep track of information and have it accessible by the parties that need it, when they need it. BI goes a long way in helping achieving what you aim for.

6.   Performance Management

Business Intelligence helps track, manage and implement performance goals within your own objectives. With BI making information readily accessible which would ordinarily take hours or weeks to track down and organise, as well as producing real-time data, users can easily organise important information and get moment-to-moment updates. This makes for a great deal of time saving, and allows you to deal with problems immediately.

7.   Eliminate Guesswork

If companies are not using Business Intelligence, chances are that they are basically forced to gamble when making many important decisions regarding management, finances, marketing efforts and more. Through the use of BI, companies can implement a data structure which encourages data-driven decision-making and helps you know the best strategy when it comes to your business, taking a great deal if stress and uncertainty out of running your business.

Business Intelligence offers a variety of capabilities and benefits for businesses of all sizes, and can assist with improving insights and to-the-minute reporting, allowing you to not only gain an in depth understanding of your business, but allow you to make informed and calculated decisions to improve your business.

If you are interested in seeing how Business Intelligence can work for your business, contact Triumph today by clicking here.

What is ERP (Enterprise Resource Planning)?

what is ERP

When your business is growing, it can become difficult to keep everything running smoothly (or profitably!), and can feel as though you are just chasing your own tail as you jump between various programs just to try and keep everything on track.

Through the use of an ERP system however, you can bring all your business processes together, and gain the ability for data to move easily throughout the system. With the ability to collect your organisation’s shared data form a variety of sources, ERP systems can eliminate data duplication and provide data integrity with a single source of certainty. With this ability, you are no longer making staff maintain separate databases and spreadsheets that have to be manually merged to generate reports, and can help streamline the process and improve data visibility when it comes to financing and business management.

So, in a world where we continue to rely on technology being connected everywhere we go, and the internet of things (IoT) becoming the norm, companies have found a necessity of having a cohesive location for their business information, eliminating the need to transfer data between programs or departments.

But what exactly is an ERP system, and how can its capabilities benefit your business?


What is ERP?

 An ERP (Enterprise Resource Planning) system, is a solution that helps businesses manage their entire backend processes. This includes everything from the finance and accounting side, to procurement, inventory, and supply chains- just to name a few. Simply put, ERP is a centralised program from which all the essential functions of a business can be run.

Many ERP systems come in all shapes and sizes, with some like Triumph ERP offering customisable options tailored to suit your business needs, so regardless of what industry your business is in, there will be an ERP system to help you manage your business.


What does an ERP system do exactly?

ERP systems offer a number of uses for all kinds of businesses, but essentially, the ERP system is used to keep all of the crucial data and information from your business in one place, ensuring that everything you need to run your business smoothly is safe, organised, easily accessible, and fully intergrated. When you set up an ERP system for your business, you will only need the single program to keep track of all the moving parts within your organisation- no more misplaced spreadsheets! -and gives you a complete picture of the who, what, where, when, why, and how of the day-to-day operations of your business.


How can an ERP system benefit my business?

 Not only can an effective ERP system help you improve business efficiency, but it can also help you make better business decisions for the future.

For a business to improve, transparency within the operations of the business is important. With the capabilities of an ERP system, you can shine a clear light on all aspects of your operations and gain a clear overview of your business, and understand how you could be doing things more efficiently. This will also assist you in making informed, financially sound decisions- which can be difficult when you don’t have the full picture.

Here are just some of the ways ERP can benefit your business:

  • Track your business resources: Gain a better understanding of cash spending, raw materials, personnel, production and more.
  • Understand consumer behaviour: ERP systems can collect the required data so you can analyse behaviourisms, allowing you to see what is effective, what may not be working so well, or even how you can improve product movements.
  • Manage the flow of information: Centralise your data to one main location for easy access for yourself and your staff.
  • Control the costs recorded against jobs and service functions within your business.
  • Estimate, charge-out and bill time and material costs which are raised by a particular job or client.
  • Know the progress of each job: quickly and easily know what has been completed, what materials are being shipped, and more in the one convenient location.


Do I need an ERP system?

Not every business may find ERP systems suitable, however, if you have recently had growth within your business, or plan on growing it soon, or perhaps you just want to find a way to organise and improve your workflow, then perhaps and ERP system could be the answer.

Perhaps you don’t need an ERP system at the moment, but have future plans to increase and improve your business model, it’s important to know that it’s much easier to put the necessary infrastructure in place now, rather than try to implement an ERP system when you’re struggling to keep up with demand. ERP systems such as Triumph ERP for example, are not only scalable, but also customisable, so you can be confident about the system expanding when you need it to.

If you already have software in place such as Xero or MYOB and you feel that it does the job you need it to do well, then perhaps you don’t need to transition to a ERP system yet, however it is important to address that there are a few key signs that may be telling you that your business may benefit from stepping up to an ERP system.

Firstly, you may find that your current software doesn’t seem to be keeping up with the growth of your business without additional plug-ins or updates. Although additional plug-ins to software can help you gain a new avenue for data collecting and reporting and hold off an upgrade for a while longer, it is important to understand that with the more plug-ins you add to software like Xero or MYOB, the more locations your data can be sent to, causing various information to be spread out over various locations, rather than formulated in one secure location.

Secondly, your business may have recently gone through a merger or acquisition process. This can cause a dramatic change to business operations, as well as a potential increase of consignments. With the new changes leading to increased data, the recording of information collected simultaneously can avoid confusion through the use of an ERP system.

If you still feel that there is still no room for improvement in the way you operate your business, then chances are you may not need to invest in an ERP system. However, with ERP becoming popular with businesses for their fully-integrated finance and business capabilities, the chances are that your competitor could already be using ERP software.

Sure, no one said that making the most of a fully integrated ERP system would make running a business a walk in the park, but what it will do is help you manage all levels of your business from one secure location, creating ease for your business management needs.



A Triumphant anniversary for Triumph Business Systems

A triumphant anniversary with Triumph

In 1989, when the world was introduced to Apple’s first portable Macintosh computer, the first Nintendo Gameboy entered the market, and Tim Berners-Lee submitted his proposal which would later become the World Wide Web, Triumph founders Michael Macliver and Clive Richmond who had worked together previously, set out to create a total management integrated system which could be used by small and medium size businesses who felt they had outgrown their current accounting software. Creating Triumph Business Systems, Mr Macliver and Mr Richmond offered their own version of accounting software which could be distributed to accountants and businesses locally.

Now, 30-years later, Triumph Business Systems are excited to be celebrating our 30th anniversary in 2019. Reaching such an incredible milestone, our Perth-based team are not only celebrating such an achievement in business, but are also now catering our services to thousands of users nationally. With statistics reporting less than 40 per cent of small businesses within Australia surviving through the first three years, we at Triumph believe that makes our 30-years a local success.

During the initial years in business, Mr Macliver and Mr Richmond produced the Triumph software on the Xenix platform, a Unix derivative, which consisted of only a hard disk for storage and a green screen data terminal for input and output, which was the standard for the era. The accounting software produced by the pair which consisted of approximately eight different modules at the time, could further be installed on a client’s computer through the use of 5¼” floppy disks, which held one module per disk. However, as the technology advanced over the years, Mr Macliver and Mr Richmond extended the capabilities of their software, updating the platform from its focused approach to accounting, to an enterprise resource planning (ERP) software which could be tailored to suit a larger demographic, and could also offer a more detailed approach to accounting and business operations management. With the focus transforming onto the capabilities of their software, and it supporting the business processes rather than just the accounting, Triumph Business Systems became a national product, marketed as Triumph ERP.

Company founder and Managing Director, Mike Macliver announced “Over the last 30 years, our systems have changed and evolved to meet the needs of our customers. With more versatile and customisable software needed for our now heavily technology-based industries, Triumph has managed to develop and adapt our technology to the everchanging needs of our clients.”

With our platform now offering a cloud-based subscription service for our software, Triumph is using today’s smarter technology to benefit our clients. “From what was once a physical installation procedure, we are now bringing our clients a cloud-based option, allowing for secure data storage, software support, and regular updates automatically, without the need for our clients to address the changes manually.”

Joining in on our celebrations, our very first client, Hitech Brake & Clutch, who are a West Australian owned and operated small business in Wangara, have been making the most of the capabilities offered by the module-based system for over the 30-years. Still a loyal and reputable client of Triumph today, Hitech Brake & Clutch have used the software to customise their needs for their auto parts business, creating an ease for their business operations management, and allowing them to focus on the more important aspects of small business such as customer support and service.

Mike speaks fondly of the 30-years, mentioning that the things he most enjoys about the business is to see his customers growing along with him. “Without our customers, we have no business, so thank you. Thank you to our loyal clients and for your continued support over the years.”

With a focus on future prospects, our team are constantly looking for ways to expand the reach of our software for small businesses. “Triumph is continuing to update and improve the capabilities of the ERP platform.” Mike said. “We are currently focusing on integrating B2C with online purchasing and interaction capabilities between consumers and businesses through the use of Triumph’s ERP module-based system.”

Triumph Business System’s 30-year anniversary is worthy of celebration, and as our company continues to enhance the capabilities of the platform, there is no knowing what the future will bring to Triumph ERP.

Triumph ERP supports thriving WA business despite troubled economy

Western Australian owned and operated business, Kirby Marine, is traversing the challenging economic climate and is currently experiencing a boom, contrary to many other businesses in WA.

Kirby Marine has been operating since 1988, and has been building New Zealand-designed Naiad rigid-hull inflatable boats under license since 2001 for both private and government organisations for purposes such as rescue, patrol, fisheries, marine safety, recreational use and more.

“We definitely played a bit part in bringing the rigid inflatable boat to WA,” says Mrs Kirby. “In the early days you never saw them but now they’re everywhere and we really pride ourselves on being a part of that.”

“We basically started the business in an oversized garage, and we now have over 2000sqm of production, so we’ve come a long way.”

“We’ve always had our ups and downs but contrary to a lot of other businesses we are doing quite well at the moment.”

Supporting Kirby Marine through those ups and downs is Triumph ERP. The business had outgrown its entry-level software when they decided to upgrade to Triumph ERP, according to Mrs Kirby. “It had become a nightmare as far as the jobs section went; our old system just didn’t have the detail or complexity that we needed in our business,” she said.

Mrs Kirby looked for new accounting software for three years, but found that some were too intricate and expensive, or they didn’t have the level of functionality and detail of information that the business needed.

“We’ve been using Triumph since July 2013 and it’s fantastic; it’s got great complexity while still being affordable and easy to use,” said Mrs Kirby.

“What I really like about it is the ability to track exactly how much a job costs. The Job Costing module was the main reason we chose Triumph.”

Triumph ERP allowed Kirby Marine to move away from their inefficient paper-based purchase ordering system to an integrated solution that eliminated double-handling of data and saved the business both time and money.

“Another great feature of Triumph is the job reporting; it’s user friendly and there is so much information that the system collects, we can report on basically everything,” says Mrs Kirby.

“What Triumph has been able to do is give us a better snapshot of where we’re at with a boat and what it’s actually cost. Unlike our old system, Triumph has the detail of information so we can actually drill down and see exactly what has affected the costs or what has gone right or wrong. Now we can really pinpoint where we need to be leaner and which areas are saving us money, whereas we couldn’t do that before.”

See the full Client Profile on Kirby Marine or visit Kirby Marine’s website to discover more.

The finished product!