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Triumph ERP has a reputation of being an advanced and versatile software solution for modern businesses. Triumph Client EastWest Steel Trading and Distribution is an excellent example of this.

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Industries Wholesale

Food Service Industry Case Study

Triumph's modular design delivers results by growing
with your business and providing cost-effective functionality

Triumph supports these key food service industry business functions

  • Tracking inventory and stock holdings (Inventory Module)
  • Processing sales orders and customer back orders (Sales Order Entry Module)
  • Online ordering to save time and money (B2B eCommerce Module)
  • Back-to-back ordering for prompt supply (Purchase Requisitions and Purchase Ordering Module)
  • Price negotiations and targeted promotions (Special Pricing Module)
  • Sourcing from single warehouse or multiple warehouses (Multi-Location Stock Module)
  • Sales and profit analysis(Sales Analysis Module)
  • Collection of real-time orders in any location (Reach 4 Sales)

Client Profile - Danish Patisserie

dan pat shop

The Danish Patisserie may not be a household name, but it should be. Ten's of thousands of Australians regularly consume tasty treats from this Perth-based bakery directly from their outlet, under home brands by big name retailers, from restaurants, hospitality and hospitals.

This family owned and operated wholesale bakery was established in 1987 and now supplies to many food retailers and food services throughout Australia and south-east Asia.

Danish Patisserie has been running Triumph since 1993. "Back when we originally started with Triumph, we were looking for accounting software that was robust that would grow with us over time", Archie said. "We recognised back then that Triumph had that capacity, and it has well and truly grown with the company."

Turnover has more than doubled in the last 10 years and Danish Patisserie is now a thriving medium-sized enterprise with 130 staff and turnover of $13 million.

Today, the company operates a 17-user base pack along with additional modules for Sales Order Entry, Purchase Ordering, Job Costing, Fixed Assets, Sales Analysis, Special Pricing and eCommerce and POS.

It's a compelx system which enables staff to capture all sales orders each day, then generate reports and extract data into an external system that has the baking recipes. This in turn produces reports of raw materials and finished goods for each department that are required to be baked overnight ready for early morning delivery.

Archie says that in the 21 years they been running Triumph, there has been significant customising of the system and mediation between their reseller and Triumph.

Danish Patisserie has upgraded to the latest "Triumph 5" which Archie says is 'delivering much more'. "Since the upgrade we have quicker access to information on a drill down enquiry system. We're also impressed with the added features of this version which allows us, for example, to run historical reports for aged trial balances for debtors and creditors."

"Keeping track of the prolific orders and finances of this 24/7 business is a significant challenge, but is easily met by the capabilities of Triumph."
- Archie Palmer - Managerial Accountant and Systems Administrator

dan pat logo

www.danpat.com.au